Transform your product strategy with analytics

Pendo Analytics is a product analytics tool that helps you gain powerful product data and insights into how users move through your web and mobile applications. Easy to learn and use, with no specialized skills required, Pendo’s product analytics capabilities help you answer your most important product questions.

Installing Pendo is both easy and fast. You’ll need to install “the snippet,” a short JavaScript function that retrieves and loads the Pendo agent code (pendo.js), so that you can begin tracking usage, collecting feedback, and delivering messages and guides.

Pendo is an end-to-end product experience platform that helps product teams build better software—across web and mobile. The platform consists of product and process analytics to understand how users or employees behave and feel, in-app guides to deliver messages or announcements that influence how users move through your app, feedback to keep a pulse on user sentiment and requests, and roadmapping to plan and prioritize your product initiatives. The Pendo platform works best when all of these tools are used together. For example, the power of having both analytics and in-app guides means you can: Create a segment of users or employees who have low product usage or adoption and send in-app messages to guide them to greater usage Deliver guides—and analyze their performance—to understand how to create better in-app guidance that impacts behavior (e.g. through more interactive content with video, better copy, etc.) or accelerates productivity.

Pendo Analytics includes several key functions:

Data Explorer: A powerful and easy product analytics tool that helps you access, explore, and analyze product data and unlock deep insights

Paths and Funnels: Reveal how users move across multiple applications in web and mobile to discover moments of delight and friction

Retention: Understand and measure the growth of your products by analyzing how often first-time users return to your product

Product Engagement Score (PES): A single, quantitative metric that measures overall product engagement by combining three components—Adoption, Stickiness, and Growth

Yes! Pendo and Mind the Product’s Product Analytics Certification Course dives deep into the foundations of product analytics strategy, use cases for leveraging analytics, and how to foster a data-driven product organization and company. Sign up here using the code: ilovedata