Zoho SalesIQ - Live Chat App

4.5
882 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Join 100,000+ livechat app users who're already using Zoho SalesIQ to convert their website visitors and mobile app visitors into happy paying customers.

Zoho SalesIQ is an unique live chat software with website visitor tracking, app visitor tracking, lead scoring and analytics all rolled into one for growing businesses. We've built it to maximize the ROI on your content, SEO, Adwords, and email marketing efforts.

Key Features:

1) Track your website/app visitors and know how they are interacting with your content in real time

2) Improve your sales and customer support with live chat that's easily configurable in your website and mobile app too

3) Win the attention of your app visitors with proactive mobile live chat.

4) Trigger automated invitations to chat online in real time with prospects

5) Collect feedback after a website live chat session to enhance the quality of interaction with your visitors. The same is possible for app live chat sessions too.

6) Engage a wider audience with real-time live chat translation, available for 25+ languages with this live support software.

7) Identify, track and capture the list of all your live chat website visitors and app visitors.

8) Use lead scoring to categorize your website/app visitors on the likelihood of their purchasing intent

9) Setting up Zoho SalesIQ on your website can be done within 5 minutes. It is as easy as doing a copy-paste of a code-snippet to your website

10) A super friendly customer support team available to answer all your queries via live chat, phone or email
Updated on
Mar 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
866 reviews
Braxton Bragg
August 30, 2023
Edit: about 12 hours later and suddenly I'm getting ALL the notifications... Must take time to become active. Notifications do not work... Which is kind of the entire point of it, to make sure you don't miss contacts... Followed all suggested steps from help docs... (basically just 'make sure battery isn't optimized and verify notifications are enabled.')... Not really good out of the box operation on a Pixel 5. The web interface is much more intuitive... Supposed to be the other way around!
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Zoho Corporation
September 6, 2023
Hi Braxton, sorry to hear that. We suspect it may have caused due to a setting in the Android and to check it further, we request you to drop an email to support@zohosalesiq.com from the registered email address.
Brendan Alviani
February 21, 2024
Really hit or miss on whether I receive notifications on my phone. Here's how I recently fixed it! I went to my website on my desktop and started a chat. Then, even though I wasn't receiving notifications from SalesIQ on my phone, I went into the app anyway. I could pickup the chat there. After a little back and forth with myself, I ended the chat. Then, I made another chat and NOW NOTIFICATIONS ON MY PHONE WORKED!!!
2 people found this review helpful
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Zoho Corporation
March 5, 2024
Hi Brendan, your Android settings might be causing notification issues and we request you to follow this guide: https://help.zoho.com/portal/en/kb/salesiq-2-0/for-administrators/troubleshoot/articles/troubleshooting-android-app-notifications. If the problem persists, email support@zohosalesiq.com from your registered address for further assistance.
Andrew Hernandez
December 5, 2023
They have been having issues the last couple of months. Now, every customer lands on my website, with no notifications, the need to fix that right now. Thank you!
1 person found this review helpful
Did you find this helpful?
Zoho Corporation
December 7, 2023
Hello Andrew, We are sorry to hear about your notification issues. To resolve this, we request you search for the SalesIQ Android mobile app troubleshooting steps and follow them. In case the problem persists, we request you to drop an email to support@zohosalesiq.com from your registered email address to check and help you with it.

What's new

- UI enhancement.

- Miscellaneous bug fixes and performance improvements.